Introducing new revolution in Customer Relationship Management

OrangeLine is a software solution developed by our company, meant for managing Call-center activities. It combines the following sub-systems: IP-telephony, CRM (Customer Relationship Management), CCH (Customer Complaints Handling) and FAQ (Frequently Asked Questions). OrangeLine will increase the quality and operational efficiency of your service, and thus will become your reliable assistant in managing your customer relationships, handling all kind of complaints in a short period of time.

Explore

  • CCMS
  • IP TEL
  • CRM
  • cch
  • faq

Functions

Orangeline combines four main modules: IP-telephony, CRM, CCH and FAQ. These modules allow you to register, respond and handle the incoming calls promptly in short time.

  • IP-telephony — Private Branch Exchange telephone system
  • CRM — Customer Relations Management
  • CCH — Customer Complaints Handling
  • FAQ — Frequently Asked Questions

OrangeLine provides you with detailed reports concerning the activity of each module, which meets exactly all your business requirements.

Functions

Orangeline combines four main modules: IP-telephony, CRM, CCH and FAQ. These modules allow you to register, respond and handle the incoming calls promptly in short time.

  • IP-telephony — Private Branch Exchange telephone system
  • CRM — Customer Relations Management
  • CCH — Customer Complaints Handling
  • FAQ — Frequently Asked Questions

OrangeLine provides you with detailed reports concerning the activity of each module, which meets exactly all your business requirements.

Functions

Orangeline combines four main modules: IP-telephony, CRM, CCH and FAQ. These modules allow you to register, respond and handle the incoming calls promptly in short time.

  • IP-telephony — Private Branch Exchange telephone system
  • CRM — Customer Relations Management
  • CCH — Customer Complaints Handling
  • FAQ — Frequently Asked Questions

OrangeLine provides you with detailed reports concerning the activity of each module, which meets exactly all your business requirements.

Functions

Orangeline combines four main modules: IP-telephony, CRM, CCH and FAQ. These modules allow you to register, respond and handle the incoming calls promptly in short time.

  • IP-telephony — Private Branch Exchange telephone system
  • CRM — Customer Relations Management
  • CCH — Customer Complaints Handling
  • FAQ — Frequently Asked Questions

OrangeLine provides you with detailed reports concerning the activity of each module, which meets exactly all your business requirements.

Functions

Orangeline combines four main modules: IP-telephony, CRM, CCH and FAQ. These modules allow you to register, respond and handle the incoming calls promptly in short time.

  • IP-telephony — Private Branch Exchange telephone system
  • CRM — Customer Relations Management
  • CCH — Customer Complaints Handling
  • FAQ — Frequently Asked Questions

OrangeLine provides you with detailed reports concerning the activity of each module, which meets exactly all your business requirements.

  • IP TEL

    Private Branch Exchange telephone system

  • CRM

    Customer Relations Management

  • CCH

    Customer Complaints Handling

  • FAQ

    Frequently
    Asked
    Questions

IP-telephony is a PBX, which uses modern digital technologies instead of old analogue equipment. Due to its rich functionality, IP-telephony module offers all advantages of a modern PBX. IP-telephony module’s advantages are the followings:

Interactive Voice Response (IVR) system

Call queues

Call management

Call recording

Call Back

Automatic dialing & etc.

Request Demo

There is no need to purchase the application. We have created a Demo version in case if you have doubts and not sure how it works. You can get the free trial before the purchase.

Just take a few seconds to register and click on Request Demo button. Your request will be reviewed and our team will get back to you in a short time.

Contact us

Please feel free to contact us.

All your technical related questions will be directed to technical team, your sales, purchasing related questions will be directed to sales division.

Our team well be more than happy to help you.

Technical related questions

Phone: (+994 12) 404 31 40
E-mail: office@kibrit.tech

Sales and Purchasing related questions

Phone: (+994 51) 206 48 40
E-mail: sales@kibrit.tech

© 2019 Orange Line. All Rights Reserved